BLUE ELEPHANT

Delivery

We deliver orders across Kazakhstan and offer pickup from our Almaty store. Delivery terms are being confirmed while the contract with the delivery service is agreed.

Delivery across Kazakhstan

Delivery is carried out by Pony Express. The contract is being finalized, so exact terms and cost are currently shown as “to be confirmed”.

  • Delivery within Kazakhstan.
  • Terms and cost are calculated after the order and address are confirmed.
  • After checkout, the manager will contact you to confirm the address and a convenient time.
  • Parcel tracking will be available after the order is handed over to the delivery service.

We do not quote estimated figures before the contract is signed, to avoid misleading you. The manager will provide the current terms when confirming the order.

Pickup

Orders can be collected from the BLUE ELEPHANT store in Almaty: 263 Rozybakiyev Street. Pickup is available after confirmation with the manager — we will reserve the item and let you know when the order is ready.

How to arrange delivery

  1. Add the selected models to your cart and place an order on the website.
  2. Enter your city, address and preferred contact method.
  3. The manager will confirm availability, delivery time and cost.
  4. After confirmation, the order is handed over to the delivery service.

Draft. The delivery section is being agreed with the customer and Pony Express. Until the contract launches, terms, costs and tariffs may change.